Hear samples of what is possible for your message-on-hold system.
Many customers get frustrated waiting on-hold, and up to half will hang up if left unattended in silence. With a message-on-hold system, you can use on-hold time to inform and entertain your customers, turning it into something beneficial for both parties: eighty percent of callers report that they would rather listen to message-on-hold than dead air, ‘canned music,’ or silence. With infotel's message-on-hold service, you’ll receive highly professional message-on-hold productions, as well as all the equipment to support it. The equipment is compatible with most phone systems, and is easily installed through a simple ‘plug and play’ process.
Mcl infotel communications delivers effective on hold messages, please hear our samples and testimonials. We also offer an excellent telephone message on hold system, including music on hold, and on hold messages for your business
Better Product
  • Script Writing
    We know your business because we write for a diversity of businesses throughout Canada and the US – so you won’t spend a lot of time explaining what you do. Our highly talented creative people write and produce for you a message that is engaging, polished, and tailored to your business’s individual advertising needs. We encourage you to use our service to its best advantage – use infotel to advertise a new product, promote an upcoming sale, or help define your company’s image through explaining its goals and values.
  • Professional Production Values
    Our male and female announcers produce messages of the highest calibre. They are all professional broadcasters, presently working in the broadcast industry.
  • Reliability Through Digital Technology
    Our digital playback units have an exceptional reliability factor. They will produce quality sound year in and year out.
  • Value
    We include seasonal messages at no extra charge, plus your choice of instrumental tracks. Simply press a button on the player unit to change tracks.
Better Service
We built our business on service. Unlike many of our competitors who promise loads of copy changes at a cut-rate price but wait for you to take the initiative, we contact you on a regular basis to remind you when it’s time for a change. We also offer flexibility, adapting our schedule to yours. And we do our utmost to be responsive to your needs, ensuring that the final product matches your expectations and delivers its full benefit. We want you to get the maximum value for your dollar.
Experience
We have been serving North American business since 1994 and are proud to continue to serve many long-term clients.
Speed and Convenience
You have the option of having new productions emailed directly to your computer (except Economy Package).
Every Service Pack Features:
1. All the digital equipment needed to support the service¹
2. Regular message changes, including script writing and production

¹Our digital player units are highly reliable and designed specifically for telephony systems. Every player includes bonus instrumental and “season’s greetings” selections that are activated at the push of a button.
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